The Human Services Value Curve
Creating the Future of Outcomes & Impact
A Leadership Framework and Theory of Change for
Health and Human Services Outcomes and Value

Understanding The Human Services Value Curve
The Human Services Value Curve is a transformation framework and system-wide theory of change that inspires and equips leaders and policymakers of health and human services organizations, systems, and communities to envision and create a path for achieving better and more equitable outcomes for individuals, families, and communities, as well as improve and accelerate human services social and economic value for society.
Expect Success: Four Oaks’ TotalChild Program
In 2007, the board of directors at Four Oaks—a non-profit child welfare, juvenile justice, and behavioral health agency in Iowa—was excited and concerned. Founded in 1973 to serve ten children in Cedar Rapids, a city in eastern Iowa, the agency…
Creating an Outcomes-Focused System at Lutheran Social Services
In fall 2014, Mark Stutrud was fishing for salmon in Michigan’s Pere Marquette River when a colleague introduced an intriguing but fraught proposition: interviewing to become the CEO of Lutheran Social Services of Illinois (LSSI), the largest…
Transforming Systems and Services in Ireland
Streamlining operations is a universal imperative in the health and human services industry, but myriad possibilities exist for how to tackle it. Deciding on the best approach demands a keen understanding of the convergence dynamics that shape…
Further Readings
Lessons for Confronting the Challenges Ahead
The Challenge Before Us: Creating the Future of Outcomes and Impact
Zoom in on the introductory stories and you will see micro level examples of work that front-line human services executives do every day. Yet the examples also exist...
Outcomes and Impact: New Capacity Powered by Analytics
Zoom in on the introductory stories and you will see micro level examples of work that front-line human services executives do every day. Yet the examples also exist...
Human Services Transformation: The Adaptive Challenge
Zoom in on the introductory stories and you will see micro level examples of work that front-line human services executives do every day. Yet the examples also exist...
